iPurple Reviews

I expected returning my order to be a whole ordeal, but it was surprisingly painless. They sent clear info by email, so I knew exactly what to do, and then the refund showed up way faster than I was bracing myself for. No drama, no endless back-and-forth, just handled smoothly. Very happy with how it all went...

I stopped by the store and it was fine, the staff were friendly and did help me out with what I needed, but I ended up waiting longer than I expected and that got a little annoying after a while, so overall it wasn’t a bad experience, just not as quick or smooth as I was hoping.

Paid by card. No issues. Confirmation came quick. Page was a bit slow, but it was fine overall.

Just a heads up for anyone dealing with this: I did eventually get my refund, so at least that part worked out. But the waiting process was really frustrating and took longer than I expected. If you're expecting a quick refund, don't count on it...

I ordered from iPurple and the delivery time was fine, nothing to complain about there. The box showed up a bit crushed on one side though, and the padding inside felt bare minimum. Luckily the product itself was fine, but it didn’t exactly give me confidence that it was well protected. I know companies always say stuff like “carefully packed” and all that polished wording, but this didn’t really feel like that in real life. Not a terrible experience, just kind of average. I might order again, but I’d definitely like to see better packaging next time.

I bought a used iPhone from ipurple.eu, the thing I appreciated most was that the condition grading was really clear and easy to follow. Sometimes with refurbished or used phones, you feel like you have to decode what the seller actually means, but in this case the grade made sense right away.

The listing explained the small marks, general wear, and battery details in a straightforward way, without trying to make the phone sound absolutely flawless. When it arrived, it matched what I expected from the description, which was a relief because nobody likes opening the box and immediately spotting something that was conveniently not mentioned.

I’d use them again, mostly because I felt like I knew exactly what I was paying for before I placed the order. It sounds like a simple thing, but clear descriptions and realistic grading make the whole buying experience a lot less stressful.

I ran into an issue with my order a few months later and contacted ipurple.eu about the warranty. The reply wasn’t exactly instant, because apparently patience is still a thing, but once they got back to me, they handled it properly. They kept me updated clearly and sorted everything out in the end. Overall, a good experience.

They got back to me late, the response wasn’t all that helpful. Compared to other customer service teams I’ve dealt with, this one felt a bit behind

The financing options did help a little, so it wasn’t like they didn’t do nothing for me. I just felt like the terms weren’t real clear at first, and I had to spend more time figuring it out than I expected. It all worked out fine in the end, but I thought the process would be easier

The price was good and I didn’t have any major issues with my order. It felt like I got what I paid for, maybe even a bit better than expected. I’d probaly use ipurple.eu again.

I was a bit stressed after trying to sort it out on my own, but support fixed it really fast. Such a relief to have everything working again without a long back-and-forth...

I ordered from ipurple.eu and the product itself was fine, so no big issue there. But on the sustainability side... I don’t know, I was a bit disappointed. The packaging seemed like it had more plastic than necessary, and I couldn’t really find clear info about eco-friendly materials or recycling. Maybe they are doing something behind the scenes, but from a customer point of view, it doesn’t really come across. I just expected a bit more, honestly.

I had been checking a few places for this and it was sold out almost everywhere, so when I saw it in stock here, I ordered right away. To be fair, I can’t really speak to long-term use yet, but just finding it available and getting the order placed without any hassle was a nice win.

I had a couple questions before buying, and I kind of assumed I’d get the usual vague answers, but the staff explained everything really clearly. You could tell they knew the products well, which made the whole thing feel a lot easier

It just seemed kinda fake to me.

I tried using ipurple it was just straightforward. The site was easy to get around, pages loaded quickly, and I didn’t have to click around forever to find what I needed. The layout is simple, which I actually prefer... like, no clutter or weird distractions. It also worked fine on my phone, so that was nice. No confusing steps, no annoying popups popping up every two seconds. Just a smooth experience overall. I’d use it again.

I traded in my old iPhone through iPurple and yeah, it was way less stressful than I expected. Got the quote, seemed fair enough, sent the phone in. Then they checked it and the payment came through quickly after that. I did have one small question in the middle of it all, but support replied fast, so no drama there. Simple process. I'd use them again

I ordered from ipurple and got exactly what I asked for, with no mix-ups or surprises. It took me a little while to double-check everything, but it all turned out fine. Compared to a couple of other sites I’ve used where small mistakes happened, this was a much smoother experience.

I was surprised by how quickly it showed up. From my experience, deliveries don’t always come ahead of schedule, so this was a really nice change. Everything arrived sooner than I thought, and I’m happy with it.

The repair itself turned out fine, my phone works again! But the whole thing took a few more days than they originally told me, and the updates were slow. Not terrible, just a bit frustrating waiting around